This institution collects the following categories of nonpublic personal information about our consumer customers:
Information we receive from you on applications or other forms;
Information we receive through electronic means;
Information about your transactions with us, our affiliates, or others; and
Information we receive from a consumer reporting agency.
CONFIDENTALITY AND SECURITY OF NONPUBLIC PERSONAL INFORMATION
This institution maintains the following policies and practices designed to protect the confidentiality, security, and integrity of consumers' nonpublic personal information:
We limit employee access to confidential customer financial information to those employees with a business reason for knowing such information.
Information you submit via our online banking service is protected by encryption technology which scrambles account information to reduce the possibility of access by unauthorized individuals outside the Institution. To further protect your online banking service, the Institution requires a username and password. The Institution does not use 'cookies' to collect and track information about you.
Our employees are trained to understand the importance of customer financial privacy and to properly handle confidential information.
It is our policy that customer information is not to be provided to anyone over the telephone unless the previously issued Personal Identification Number ("PIN") has been provided to the employee by the person requesting information or we have otherwise determined that you are the person requesting information on your own account or have authorized us to release the requested information.
This Institution endeavors to maintain the most accurate and up-to-date customer records possible. If you find that your account information is not correct, current, or complete, please call, e-mail, or write to us at the telephone number or addresses on your account statement and appropriate corrections will be made as soon as possible. Since some email transmissions may be subject to interception, if your correspondence contains sensitive information (e.g., your account number) you may want to send a letter or telefacsimile to us.
If you feel we have not met our obligations in the protection or use of your personal information, you may submit a complaint to us. Any complaint will be handled in compliance with the Institution's Consumer Complaints Policy.
Breaches of customer privacy are considered serious employee misconduct and may result in termination of the employee.
DISCLOSURES TO AFFILIATES OR NONAFFILIATED THIRD PARTIES
This institution does not disclose, and does not intend to disclose, nonpublic personal information to affiliates or nonaffiliated third parties, except to certain nonaffiliated third parties as permitted by law.